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Navigating Cargo Claims and Fraud with Liam Richards

In this episode, William 'Liam' Richards, CEO of Arete Adjusting in America, discusses his role in adjusting claims for insurance, trucking, and freight brokering companies, with a specialized focus on marine logistics and cargo movement. 

The conversation delves into the evolving nature of fraud in insurance and cargo claims, highlighting the impact of COVID-19 on increasing fraud incidents. 

Richards emphasizes the importance of being vigilant and methodical in preventing fraud, such as verifying credentials and avoiding last-minute load bookings. He also touches upon the complexities of handling insurance claims, the litigation process, and the need for better education on claims management. 

The episode wraps up with humorous anecdotes illustrating common mishaps and valuable lessons in the logistics industry.

Contact Liam of Arete Adjusting

Arete Adjusting, LLC

https://areteadjusting.com/

[email protected]

John Farquhar

National Risk Services Specialist, Transportation, Gallager GGB

https://www.ajg.com/ca/

M: 437-341-0932

[email protected]

Chris Harris

CEO, Safety Dawg Inc.

905 973 7056