What does innovation look like in healthcare today? Is it about new technologies, billion-dollar exits, or the number of companies you build?

For James “Jim” Wallace, the answer goes deeper. It’s about harnessing data and AI to transform patient care and making sure the science of medicine stays personal.

Jim is an entrepreneur, investor, and thought leader who has built and backed companies at the crossroads of healthcare and technology. He’s also the author of Precision Medicine: The Science and Business of Personalized Healthcare, which unpacks how personalized healthcare is reshaping the future of medicine.

In this week’s episode of The Hustle by Hanna, Jim and I dive into:

• The SpaceX lesson he learned from Elon Musk why “impossible” usually signals opportunity
• How AI can turn costs into assets and give doctors time back to focus on patients
• Why trust is the biggest barrier in healthcare and how transparency with AI can increase it
• The four drivers shaping the future of care: wearables, genomics, big data, and AI
• Practical steps patients can take today, from PGX testing to wearables, to improve their own health
• What entrepreneurs in any industry can learn about empathy, customer trust, and innovation from healthcare

Jim’s story is proof that entrepreneurship isn’t just about companies, it’s about curiosity, impact, and reimagining the systems that touch every life.

If you’ve ever wondered how technology can truly humanize healthcare, this is a conversation you won’t want to miss.

Want the actionable playbook behind this conversation? James lays it out in Precision Medicine, now available on Amazon.

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Want to learn more about my journey?
Read my feature: Meet Hanna Laikin of BrightPoint Communications