In a world where everyone is hustling for attention, standing out is harder than ever. Becky and Chris break down why “good” customer service isn’t good enough anymore—and how going the extra mile (or even the extra inch!) can turn ordinary buyers into loyal fans.

From handwritten notes to unforgettable personal touches, this episode is packed with fun stories, real-talk insights, and practical ideas you can start using today to level up your customer experience.