AI is transforming the legal world, but where do law firms even begin? In this episode of The Mostly Legal Podcast, hosts Rob Joyner and Amanda Koplos talk with Melissa “Mel” Ballesteros, Manager of AI and Legal Technology Adoption, to explore her career journey from tech support to becoming an AI leader in law. Mel shares practical insights on:

• How law firms can dip their toes into AI without getting overwhelmed
• Why training programs need to evolve into workshops and communities
• The role of AI tools like Copilot, ChatGPT, Claude, and Gemini in everyday legal work
• Why women in AI and cybersecurity need more support and visibility

It’s part tech talk, part career journey, and all-around inspiring. Whether you’re an attorney, a law firm administrator, or just curious about AI’s role in legal, this episode is packed with insights (and a few laughs along the way).

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