Spend five minutes with CAI! This short, five minute (more or less) monthly podcast from CAI's Pennsylvania & Delaware Valley Chapter Executive Director Tony Campisi highlights upcoming chapter programs and events.

From the Executive Director’s Desk: CAI Highlights for March, 2017

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Welcome to another insightful episode of Community Matters, hosted by Tony Campisi, Executive Director of the Keystone Chapter of Community Associations Institute. This podcast is your go-to resource for critical conversations on managing and governing condos, cooperatives, and homeowner associations.
In this episode, Tony sits down with Ryan Skimmons and Brienne Jennings from BR Training and Education to explore the concept of psychological safety. Discover why creating an environment where team members feel safe to share their ideas, thoughts, and concerns without fear of negative consequences is crucial for the well-being of individuals and the overall health of your organization and community.
Ryan and Brianne delve into the benefits of psychological safety, including reduced turnover, improved team performance, and enhanced employee engagement. They also discuss practical ways community managers can foster a culture of psychological safety, such as adopting a coaching mindset, validating successes, and maintaining empathy and clear boundaries.
Tune in for valuable insights into how psychological safety can transform your workplace and positively impact the resident experience in your community.
Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information. 
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Building Trust: The Importance of Psychological Safety in Community Associations

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
Today's guests are Erica Pelosi and Dana Castellotti, two seasoned community managers who redefined their career paths to step foot into community management. They share their unique experiences in navigating career changes, and how they find immense satisfaction in this evolving role.
Erica and Dana give a comprehensive view of their journey, discussing key attributes needed for community managers such as patience, flexibility, and empathy. They reveal the challenges they faced and how they overcame them, shedding light on the importance of top-notch organization skills, high-level multitasking, and a spin of personal uniqueness. This invaluable insight offers encouragement to individuals exploring new professions, especially community management.
Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information. 
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Exploring the Fulfilling Journey in Community Management

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
In this episode, Denise Adamic, CMCA, Community Association Liaison for Horn Williamson, delves into the challenging world of property losses and insurance claims, providing invaluable insights gained from her over two decades in the industry.
As a veteran community association manager who has dealt with three major insurance claims in recent years, Denise's story serves as both a warning and a guide for property owners and managers navigating the complexities of insurance coverage and recovery after a property loss.
From in-depth discussion about navigating insurance claims during a catastrophe to dealing with unexpected costs related to remediation and rebuilding after a devastating event, this episode provides firsthand knowledge and helps you learn the practical steps to prepare for potential disasters and understand why it's critical to have an insurance policy that adequately meets your needs.
Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information. 
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Property Loss & Insurance Claims: A Personal Story

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
In this episode, we're talking about electronic meetings and electronic voting in community associations. This form of meeting and voting has ramped up significantly in community associations over the last few years and increased participation in association meetings and elections. We’ll talk about why communities should consider e-voting and answer all your questions on this important topic. Tune in the hear more!
Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information. 
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

Virtual Meetings & Voting in Community Associations

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations.
Technology has changed the way we do everything. In today's episode of Community Matters, we're chatting with  Ed Hoffman, Esq., CCAL, chair of CAI’s Pennsylvania Legislative Action Committee, about emerging technologies in community associations, including EV charging stations, management software, electronic voting and more. So why are we talking to a lawyer about this? Well, there is a legal aspect to many of the emerging technologies that we're covering. Tune in the hear more!
Special thanks to our sponsor - Hoffman Law, LLC. Visit Hoffman Law online for more information. 
Community Matters is available in the iTunes store, on Google Play and on Spotify. Subscribe there or download the podbean app and be the first to receive notifications when new episodes are posted.

From the Executive Director’s Desk: CAI Highlights for March, 2017

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