Christopher Mallery spent years managing bustling restaurant teams before shifting gears to help business owners reclaim their time and sanity. As the founder of Top2Bottom Business Solutions, he now supports small businesses and franchises with clean financials, smoother operations, and smarter decision-making. In this conversation, Christopher and Curtis talk candidly about turnover, leadership in high-pressure environments, and the grind of wearing a dozen hats as an owner-operator. Christopher shares what it was like to lead teams of 60–100 people in a seven-day-a-week industry, the hard lessons he learned on retention, and how those experiences now shape his approach to supporting clients. He offers a grounded, insider’s perspective on why bookkeeping and operational clarity aren’t just back-office functions — they’re the foundation of sustainable growth.

About Christopher:

Christopher Mallery is a seasoned restaurant industry professional who transitioned from managing high-pressure environments to helping overworked business owners streamline their operations. With hands-on experience in operations, process management, accounting, and team leadership, he understands the demands of running a business. Christopher now leverages his passion for people and expert bookkeeping skills to support small businesses, franchises, and startups across the US, helping them reclaim balance and focus on what matters most.