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From Thrills to Loyalty - Building a 7-Star Guest Experience Empire
Get ready for a rollercoaster ride of insights with service industry legend Ruby Newell-Legner!
Join Sondra as she welcomes Ruby, a speaker who's captivated audiences in 25 countries and helped businesses like amusement parks and sports teams soar to new heights.
Ruby will unveil the secrets behind her revolutionary 7-Star Service approach in this exclusive session.
Discover how to:
- Turn happy employees into loyal brand ambassadors (say goodbye to high staff turnover!)
- Craft unforgettable guest experiences that have them coming back for more
- Boost customer satisfaction, repeat business, and revenue like never before
Ruby's experience with leading sports teams offers valuable lessons for creating a winning guest experience strategy. Tune in to learn how to elevate your service to a 7-Star level and build an empire of loyal guests!
View all episodes
By Sondra ShannonGet ready for a rollercoaster ride of insights with service industry legend Ruby Newell-Legner!
Join Sondra as she welcomes Ruby, a speaker who's captivated audiences in 25 countries and helped businesses like amusement parks and sports teams soar to new heights.
Ruby will unveil the secrets behind her revolutionary 7-Star Service approach in this exclusive session.
Discover how to:
- Turn happy employees into loyal brand ambassadors (say goodbye to high staff turnover!)
- Craft unforgettable guest experiences that have them coming back for more
- Boost customer satisfaction, repeat business, and revenue like never before
Ruby's experience with leading sports teams offers valuable lessons for creating a winning guest experience strategy. Tune in to learn how to elevate your service to a 7-Star level and build an empire of loyal guests!