Financial services and insurance are evolving at an unprecedented speed with the advances in AI. In this episode of Not Just AI, Ramnik Bajaj, Chief Data, Analytics & AI Officer at USAA, sits down with Pranay Agrawal, CEO and Co-founder of Fractal, to explore why property and casualty insurance is fundamentally an unstructured data business and how generative and agentic AI can drive major gains in claims processing, underwriting, risk management, and member experience.

They also dive into what it takes to turn experimentation into enterprise impact, including a unified data layer, a rigorous intake and prioritization model based on business value and feasibility, fast payback deployment expectations, and governance that includes legal, risk, compliance, and ethics with an emphasis on opt in choices, transparency, and minimizing sensitive data exposure.

#UnstructuredData #PranayAgrawal #RamnikBajaj #ResponsibleAI #InsuranceAI