Meet Jack Coles - Workforce Planner at FIFA.

A quarter life crisis and the opportunity to volunteer at The Champions League in Wembley saw the beginning of a new and unexpected career path for Jack, which has seen him be involved in some of the biggest workforce programs worldwide.

In this podcast, Jack discusses the highs and lows of workforce management including the importance of engaging your staff and putting the human needs first to empower your workforce to help you and your organization succeed.

From working on the contractor side, supplying thousands of staff at some of the UK’s biggest music festivals and dealing with the chaotic and often unpredictable nature of events through to his insights working on ground at the FIFA World Cup in Russia, there’s a lot to learn from Jack’s leadership including the importance of remaining calm under pressure and remembering to smile, and enjoy yourself.

This podcast was recorded remotely so we do apologise for the broken audio at times. Here’s hoping that these podcasts can be recorded in person sooner rather than later.

If this is your first time checking us out, The Engaged Volunteer aims to highlight the ways in which organizations and individuals are engaging their communities to connect them to events and causes they’re passionate about. The best way to support the Engaged Volunteer Podcast is to click ‘Follow’ on your Spotify app, and tell your friends about us!

We also really appreciate feedback on the podcast and would love to hear your thoughts. If you’d like to share your thoughts or if you have someone in mind for us to interview, please don’t hesitate to get in touch via [email protected].

Thanks so much for listening!

This episode was hosted by Rosterfy Co Founder, Shannan Gove.