Think you know your processes? Think again.

In this episode, we explore how Object-Centric Process Mining (OCPM) shifts the view from simple process snapshots to a fuller picture of how things really work.

With a real-world example from BMW, we take a behind-the-scenes look at how BMW uses OCPM to rethink their customer journey.

Featuring Wil van der Aalst (Celonis), Julia März (PwC), Julian Fischer (McKinsey), and Patrick Lechner (BMW).

-- About the Show --

Trust the Process is the show where process pioneers reveal the science, stories and secrets to make processes work - so you can, too.

Hosted by Angela-Sophia Gebert from the Celonis Academic Alliance, it's the podcast that demystifies the world of Process Mining and Process Intelligence.

-- About Celonis --

Celonis makes processes work for people, companies, and the planet.

Since 2011, Celonis has helped 1,000+ of the world’s largest companies to realize value across the top, bottom, and green line.

Because when processes work, everything works.