Aaron Davis has a knack for understanding healthcare access. As CXO of UMC, he’s been studying and improving all aspects of access - particularly the front door of care. As an industry, we talk a lot about access, or lack thereof, for most patients. Aaron cuts through the noise with fresh, compelling ideas on how to re-orient our services around the patient right off the bat. Blue suits, the 95/5 rule, and the one road patients never want to drive down. Oh, and a lesson from the gold standard of logistics: the Chick-fil-A drive-thru.