Today I start a conversation on how elite businesses guide their clients through the scheduling experience.  As you listen assess where your business falls with the processes I mention. No shame or guilt, where you are is simply a starting point.  The companies that implement the processes discussed will be the ones that thrive in this next season. It will be the difference between millions in addtional revenue and needing to do layoffs.  As always feel free to reach out with questions. You can connect with me on my website   I can also be reached here:   The 2022 Veteran Podcast Awards voting is still going. You can vote daily here:   If you found value please also rate the podcast, we want to help more business owners thrive and build their communities.