In this episode, we discuss the complexity of deciding between refactoring an existing org or starting over with a new org, Clara Shih's departure from Salesforce, return-to-office mandates, Agentforce Testing Center, and Marc Benioff's latest comments on AI.

Links:

• Salesforce’s Agentforce Testing Center Ensures Accurate Agent Responses - CX Today
• Bold Names: Salesforce CEO Marc Benioff and the AI ‘Fantasy Land’ - Tech News Briefing - WSJ Podcasts
• Salesforce CEO Marc Benioff Thinks AI Has Hit a Roadblock
• Twenty is building an open source alternative to Salesforce | TechCrunch
• My Journey to SMB1001 Certification - YouTube
• AI obsessed Corporate America 😵‍💫✨ #ai #corporate - YouTube