On March 21, the FSC's annual Life Insurance Conference took place at The Hilton in Sydney.

One of the morning panel sessions at the event was on APRA's entity level claims data, with a look at the APRA report and cause of claim data.

The panellists involved in the discussion were:

> Hoa Bui, Partner in Charge of Actuarial & Financial Risk, KPMG

> Alexandra Kelly, Principal Solicitor, Financial Rights

> Peter Kohlhagen, Senior Manager Policy Development, APRA

> Moderator: Jeremy Houghton, Head of Strategy and Corporate Affairs, AIA

Please use these timestamps to navigate to key areas of discussion in the podcast:

1.27 - Jeremy Houghton’s opening remarks

3.30 - Panellists explain the data sets they work with

12.15 - Industry accountability

14.36 - Consumer access to claims information

20.32 - Consequences for life insurers

23.00 - Audit and verification of data

29.22 - Consumer confidence in the sustainability of life insurers

33.32 - Where to from here?

39.36 - Key dates for the public release of data