ChatGPT can be integrated with automation development and leveraged to provide personalized customer interactions – from responding to common queries to delivering support for more complex problems. This automation would improve accuracy, reduce response times, and be available & accessible 24x7, all of which are very important factors in the current times. This, in turn, leads to enhanced customer satisfaction and better consistency of responses. So, in this episode, we will explore the different ways that ChatGPT’s capabilities can be leveraged to enable automation development as well as design.

One of the first ways to leverage ChatGPT for fueling automation development & design is to understand other developers’ codes. If you just copy the code, you would like to understand in the ChatGPT window and ask what the particular code will do ChatGPT will give you insights into what can be accomplished by that code. However, as we mention in ChatGPT episode 3 of this series, the last week’s episode, ChatGPT has some data privacy and copyright concerns, so be careful about what code you are sharing with ChatGPT, and that you are not violating anybody’s privacy or intellectual property rights in the process.

we come to the end of this week’s episode and the fourth part in our five-part series on ChatGPT. Next week’s episode will be the last and final part of this special series, and we hope you are enjoying listening to it. ChatGPT can be a valuable tool to have in your arsenal, but take it with a pinch of salt, we’d say, it comes with its unique set of challenges and loopholes too. With time, maybe these challenges will get resolved, and the loopholes will be plugged in, but until then, just be careful!