For more than 40 years, Maximus, the government IT service management company, has partnered with state, federal and local agencies to build technology solutions that allow them to better connect with citizens. This week on The ConversAItion, Maximus’ President of US Federal Information Technology Raj Parameswaran explains how technology plays a foundational role in enabling government services, the role AI and automation played in managing skyrocketing demand for citizen services during the pandemic and what’s next for AI in the public sector.