What do you do when a phone is damaged and you can’t access important information that will aid in solving a case? More often than not, you’ll be told that the data isn’t recoverable. But Jessa Jones believes that 99% of the time, that isn’t the case. 

In this episode, Jessa shares why phone manufacturers shy away from data recovery and how her business—iPad Rehab—steps in to fill the gap. Jessa has recovered data from phones chewed up by lawnmowers, blown up in airplane crashes, and water-logged while deep-sea fishing. 

Jessa also offers law enforcement the necessary training to troubleshoot and repair mobile devices to extract the data they need.