Join us on Full Circle for a wide-ranging conversation with Rachel Keller — VP of Sales & Marketing at Powervox, AI thought leader, and host of the Female Fridays podcast. Rachel's path from aspiring national talk show host to the cutting edge of senior care technology is anything but conventional, and her perspective sits at a rare intersection: storytelling, human connection, and the transformative potential of AI. In this episode, she introduces Abby, an AI receptionist already handling senior care calls with an 81% engagement rate, unpacks the concept of "health span," and shares a deeply personal story about her grandmother's fall that reframes why fall-detection technology isn't just convenient — it's urgent. She also looks ahead to a bold future where personal AI assistants negotiate care placements on behalf of seniors. Whether you're in senior care, fascinated by AI, or passionate about amplifying women's voices — this one will stay with you.

0:10 Introduction — Meet Rachel Keller, VP of Sales & Marketing at Powervox and AI thought leader

0:39 The dream — growing up wanting to be a national talk show host

1:10 Broadcast journalism at Mizzou — and the crisis of faith at graduation

1:38 From video storytelling to senior living marketing — the career pivot that stuck

3:02 Where senior care, value-based care, and AI converge

3:30 "Health span" explained — how AI predicts falls and other health events before they happen

4:53 Where technology helps — and where only human connection will do

6:33 Meet Abby — the AI receptionist handling overflow and after-hours senior care calls

8:07 Are families comfortable talking to an AI? The answer may surprise you

9:02 The data — 81% of callers keep talking to Abby after learning she's AI

10:32 A personal story — Rachel's grandmother, a fall, and the technology that wasn't there

14:31 Dr. Peter Attia's longevity research — and why hip fractures are more devastating than most realize

14:42 Introducing Female Fridays — Rachel's podcast elevating women's voices

16:28 A standout guest — Katie Grant's traumatic brain injury and what it means to grieve a former self

17:52 How Rachel finds and chooses guests for Female Fridays

20:18 A global solution — matching aging populations with caregiver-rich countries like India

23:59 Rachel's bold prediction — AI assistants negotiating senior care placements with each other

25:44 Closing remarks and wrap-up

Guest: Rachel Keller | VP Sales & Marketing, Powervox | Host, Female Fridays Podcast

Host: Prerna

Follow Rachel: Female Fridays Podcast