Authentic Influence

Function of Beauty CMO Lorna Sommerville: How to Achieve Complete Custom Care


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On today's episode of Authentic Influence, Adam Conner is joined by Lorna Sommerville, the Chief Marketing & Customer Experience Officer at Function of Beauty. Function of Beauty is the world’s most customizable hair care and body care brand.

Today, you'll learn:

  • Why Lorna chose Function of Beauty as her next play following years in CPG and, most recently, DTC leadership at Harry's

  • Lorna's leadership values; what makes a truly good marketing team?

  • How Function of Beauty builds truly 1:1 relationships beyond the initial data they receive (which leads to formulation of one of 54 trillion different hair care options. You read that right.)

  • How consumers are encouraged to share (including shampoo selfies -- have you ever gotten a bottle at the store with your name on it?)

  • As always, advice to build a more authentic brand. Notable quote: "Marketing is a tax for being unremarkable."

    Be sure to stay subscribed for more content and thought leadership like this, and do please leave a rating and review on iTunes if you like what you hear: https://podcasts.apple.com/us/podcast/authentic-influence/id1440872576.

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    Reach out to Adam Conner on LinkedIn at https://www.linkedin.com/in/adamjconner/ or via email at [email protected] with suggestions for guests, content, or general interest/feedback.

    Find more at https://www.podcast.vivoom.co/.

    Enjoy!

    Music: "Streetview" by Jahzzar is licensed under a Attribution-ShareAlike License (CC BY-SA 4.0)

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    Authentic InfluenceBy Adam Conner

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