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Title: Fundamentals of Business Etiquette
Author: Professor Robert Shutt
Narrator: Professor Robert Shutt
Format: Unabridged
Length: 4 hrs and 40 mins
Language: English
Release date: 8/13/2012
Publisher: Recorded Books
Genres: Business & Economics, Career Development
Publisher's Summary:
A nationally recognized business etiquette specialist, Professor Robert A. Shutt of Binghamton University reviews the strategies, guidelines, and appropriate behavior that can help people excel in a variety of professional environments. During the course of these lectures, Professor Shutt examines etiquette in situations such as the business dinner and the job interview. He shows how etiquette functions in the workplace and discusses such features as electronic-communications and sales etiquetteall while providing fascinating commentary on the history of etiquette and including examples from Ancient Egypt, Renaissance Italy, and Colonial America.