Jim Bates has been a funeral consumer advocate volunteer for over 25 years; serving in local, state and national leadership positions. Locally, he leads a board of directors who help consumers with deathcare issues in the Dallas/Fort Worth metroplex, as well as teaching a seniors course on funeral planning at a local community college. Statewide, Mr. Bates serves as the legislative liaison in the state capitol, defending consumer rights and authoring consumer-friendly legislation. 

website: http://www.fcant.org/

 End of Life Care Certificate Program Learn.Create.Serve. Training and mentoring doulas, companions, guides and midwives since 2005