The e-commerce landscape is evolving, and businesses face increasing challenges in balancing technology and operational execution. In this episode, John McClymont and Chris Jarvis dive into the critical aspects of modern logistics, from leveraging assets to meet customer demands to the importance of aligning digital and physical workflows. They explore how small and medium-sized businesses can scale effectively, the role of sustainability in both operations and profitability, and strategies to optimize for speed, quality, and cost.

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