Heather McGowan, Keynote Speaker at the 2019 Close It Summit and Future of Work Strategist, discusses what she would do differently in higher education, discusses how products and services are "the by-products" of company culture and contrasts Amazon from Barnes and Noble to illustrate growth capacity. She also touches upon the Gallop data on K-12 disengagement.

Get a transcript excerpt here:

https://knowledgeleadersgroup.com/heather-mcgowan-future-of-work-and-education/

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