Gemba Academy

GA 602 | Clues from the Factory Parking Lot with George Pesansky


Listen Later

This week’s guest is George Pesansky. Ron and George discussed taking gemba walks, what we can learn from factory parking lots, the Kano model, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 
  • George’s quote (2:51)
  • His background (4:39)
  • His take on gemba walks (6:33)
  • Leadership and setting expectations (9:28)
  • The idea of failure (11:37)
  • Clues from the factory parking lot (14:03)
  • The Kano model (15:43)
  • How George uses A3s (21:09)
  • His final words of wisdom (27:18)
  • Podcast Resources
    • Right Click to Download this Podcast as an MP3
    • George’s Website
    • “Superperformance” on Amazon
    • Get All the Latest News from Gemba Academy

      Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.

      What Do You Think?

      How else could the Kano model be used in continuous improvement?

      The post GA 602 | Clues from the Factory Parking Lot with George Pesansky appeared first on Gemba Academy.

      ...more
      View all episodesView all episodes
      Download on the App Store

      Gemba AcademyBy