This week's guest is Vince Sassano. Ron and Vince discussed KPIs, balancing them with what the customer wants, and more.

GA 471 | Setting and Measuring KPIs with Vince Sassano

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This week's guest is Matthew Townsend. Ron and Matthew discussed what a broken process looks like, what happens when you automate waste, how to identify and remove it, and more.

GA 528 | The Danger of Automating Broken Processes with Matthew Townsend

This week's guest is Zack Estes. Ron and Zack discussed Zack's coaching business, applying lean in non-manufacturing contexts, the five functions of business, and more.

GA 527 | The Five Functions of Business with Zack Estes

This week's guest is Jason Henderson. Ron and Jason discussed what managing expectations looks like, scientific thinking, dealing with negativity, and more.

GA 526 | Managing Expectations with Jason Henderson

This week's guest is Jennifer Drago. Ron and Jennifer discussed having a long-term vision, data-driven strategies, overcoming resistance to change, and more.

GA 525 | Crafting a Long-Term Vision with Jennifer Drago

This week's guest is Royden Johnson. Ron and Royden discussed lean in South Africa, connection before correction, 5S, authority, and more.

GA 471 | Setting and Measuring KPIs with Vince Sassano

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