In our first episode, Gail and I dove into some key distinctions between coaching and consulting and the ways that “motivation” can be so much different than “inspiration” – especially when it comes to taking action.

We also discussed her Generational Awareness Program (GAP) and how, using the DISC assessment as a foundation, she explores the different ways that certain traits and characteristics manifest across the generations.

In this episode, I was inspired to begin our conversation with a prompt from one of Gail's recent posts on LinkedIn. It boils down to an old Ben Franklin quote: "Never ruin an apology with an excuse." From there, we explore the golden opportunities for growth that both giving and receiving an apology provide, how to avoid negating an apology with a "but", and we play with the analogy of an "apology sandwich" to describe how best to think about a healthy structure for an apology. (Gail remembers to "add the cheese"...you'll have to listen to find out what that means...)

As you may remember, Gail has spent years as an executive, maneuvering the power dynamics that happen in all interpersonal and business interactions. As the USA Today and Wall Street Journal best-selling author of Power Up Power Down, she’s the go-to expert on harnessing interpersonal power and creating win/win outcomes.

 

To learn more about Gail:https://gailrudolph.com https://www.linkedin.com/in/gail-rudolph/ Other Links: https://www.gailgift.com/ To learn more about the podcast, please visit: https://boxer.agency/conversations-with-coaches/