In this episode, we interview Shawn O’Connell, Executive VP of Sales - Americas at Uniguest. He has held various executive roles, including Chief Marketing Officer and Vice President, and has worked with reputable companies in the technology and finance industries. O'Connell is also a strategic advisor and investor, supporting startups and growth-stage businesses.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In this wellness-focused episode, we interview Tammy Pahel, Vice President of Spa and Wellness at the Carillon Miami Wellness Resort. Pahel is a veteran spa director and development professional, including senior roles at Caesars Palace, Arizona Biltmore Resort & Spa, Henderson Beach Resort, Turnberry Isle Miami, Deer Lake Lodge & Spa and the Nemacolin Woodlands Resort & Spa.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In this episode, we interview Damien Cazabonne, Global Manager of Marketplace Partnerships for Mews, discussing the nature of hotel technology strategic partnerships in 2025.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In this episode, we interview Brad Fortner, marketing director at Team Hospitality Group LLC, a general contractor and construction firm that specializes in turnkey hotel renovation projects throughout the United States.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In this episode, we interview Anne Marie Johns, General Manager of Fairmont Tremblant, to discuss all the programming happening onsite at this iconic ski resort as well as what new features were launched as part of the recently completed, multi-year property improvement plan (PIP).

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Links:
Anne on LinkedIn: https://www.linkedin.com/in/anne-marie-johns-35837326/?originalSubdomain=ca
Fairmont Tremblant: https://www.fairmont.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In our book series, Adam Mogelonsky and Neil Foster dig into Will Guidara’s seminal 2022 book, “Unreasonable Hospitality” and its applications for hotels, restaurants, tour operators and anyone else in the service industry around the world.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Books:
Unreasonable Hospitality: https://www.unreasonablehospitality.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In this episode, we interview Skip Kimpel, GAIN’s Global Director of Restaurant Technology and Innovation.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Links:
Skip on LinkedIn: https://www.linkedin.com/in/skipkimpel

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In this episode, we interview Jannes Sörensen, founder of the Kepler International Hospitality Academy. 

Prior to this, Sörensen has a rich history of luxury hotel experience. He has held roles as a concierge at Hotel Adlon Berlin (Kempinski), Hotel George V Paris (Four Seasons), Hotel Arts Barcelona (Ritz-Carlton) and The Plaza Hotel (Fairmont). He next spent over four years at senior roles at The Connaught, another year at Le Bristol Paris and was general manager for over five years at The Beaumont Hotel in London.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Links:
Jannes on LinkedIn: https://uk.linkedin.com/in/jannessoerensen

Company Website: https://www.learnkepler.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In this episode, we interview Tata Graham Crocombe, an independent hotel owner based out of the Cook Islands, including family-friendly The Rarotongan Beach Resort & Lagoonarium, the adults-only Sanctuary Rarotonga and Aitutaki Lagoon Private Island Resort. 

Besides operating three island resorts, Crocombe is also a prominent technologist and has taken painstaking efforts to embed the latest artificial intelligence tools to evolve the hotel’s services, amenities, distribution and marketing in very creative and lucrative ways.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Links:
Tata on LinkedIn: https://ck.linkedin.com/in/tata-graham-crocombe-03a90021

Company Website: https://www.therarotongan.com/

Tata on X: https://x.com/tatacrocombe
Instagram: https://www.instagram.com/therarotongan/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

In this Executive Series episode, we interview Zoe Koumbouzi, a fellow GAIN Advisor to discuss the growth of LinkedIn as a marketing tool for both individuals as well as B2B for vendors and travel or hospitality buyers.

************* LINKS & RESOURCES ************* 

The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. 

For more information about GAIN, head to: https://gainadvisors.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. 

Listen to the GAIN Momentum Podcast: 

Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4

Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4