Gamification. What is it? Why is it a hot topic in supply chain circles? And how can using psychological and motivational tactics from video games engage and retain workers, and deliver serious benefits to your distribution center? Listen now to find out. 

In this episode, host Chris Shaw, brings on Dr. Karl Kapp, faculty member and the Assistant Director at Bloomsburg University’s Institute for Interactive Technologies, along with Peter Schnorbach, Labor Management Leader at Manhattan Associates.