Gary Dollens has been with Hyatt Hotels since 1977, when he took an entry level position with a Hyatt in Oak Brook, Illinois. It sparked his love affair with hotels and Hyatt, specifically, which has lasted to this day. In 2004, he switched from operations to overseeing architecture and design for the brand, while also helping guide Hyatt into an exciting new decade with acquisitions like Two Roads Hospitality. In fact, he shares how saying yes more often than no has been his greatest lesson learned.

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