🧠 FRANCHISE DATA ≠ FRANCHISE INTELLIGENCE 🚨

Today on 🍔Restaurant 🤖Tech 📈Trends I sat down with Gary Liskovich, Founder & CEO of Harmonyze, a company tackling one of the messiest and most under-discussed problems in franchising: turning fragmented franchisee data into actual, real-world performance improvement through better coaching.

📺 WATCH AND LEARN 📺

👉 Why franchise business consultants spend 4x more time prepping for calls than actually talking to franchisees and how that breaks the coaching model at scale

👉 How Harmonyze "harmonizes" (see what I did there 😂) POS, loyalty, delivery, kiosk, LMS, ops, and even recorded leadership calls into one intelligence layer focused on EBITDA

👉 What happens when coaching shifts from reactive, anecdotal check-ins to daily, proactive, location-level insights pushed to the right people

👉 Real A/B test results where franchisees improved performance nearly 3x faster than control groups in the same quarter

➕ PLUS: Gary shares why most of the best coaching insights don’t live in dashboards or manuals but in recorded Zoom calls with brand leadership, and how AI can finally surface that tribal knowledge at scale

➕➕ PLUS PLUS: Rapid fire takes on gratitude as a daily habit, the future of franchise coaching, and the correct coffee order for a serious ops conversation ☕️

Huge thanks to Gary for the thoughtful, founder-level conversation and for building tech that actually respects how franchising works in the real world. 🚀