A gatekeeper is an individual who controls access to something. Ancient cities had gatekeepers whose job was to keep out undesirables. A college admissions officer is a gatekeeper who controls the makeup of the school’s student body. A newspaper editor is a gatekeeper who decides which stories will be included in that day’s edition. Gatekeepers are critical to an institution’s security, quality, and overall success. A key member of the gatekeeping team is its cost estimator but, when they are provided with outdated and inaccurate methods of linking the company’s operating costs with the products, services, or customers whose potential value to the company is being evaluated, they may let in undesirable customers. In this podcast, Doug Hicks explores cost estimators as part of the gatekeeping team, and provides several examples of how flawed information leads to poor decisions. To learn more, visit the PACE website and follow our LinkedIn page and Twitter page.