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Liz Lutgendorff and Rosa Fox from the GDS Women's Network talk about why the network was set up, what it does and discuss wider issues of inclusion and diversity.
-----------
A full transcript of the episode follows:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
But before we go into that, I was hoping you could tell me a little bit about yourselves and how you ended up at GDS and what you do. Liz, if you could let me know, how long have you been at GDS and what do you do here?
Liz Lutgendorff:
Angus Montgomery:
Liz Lutgendorff:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Liz Lutgendorff:
Angus Montgomery:
Rosa Fox:
Liz Lutgendorff:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Liz Lutgendorff:
Rosa Fox:
Liz Lutgendorff:
It started as I think as a lot of just email, talking about things that were happening, not really any huge, formal structure that we have now, and then over time it become more formalised. We were like, “What do we want? What kinds of goals do we want to achieve?” And so we did some more events. We weren’t really quite active in changing policy yet, that’s come more with the formal re-launch
Angus Montgomery:
Liz Lutgendorff:
Yes, it was mainly a recognition that we didn’t have this and we recognised the imbalance in the workplace at the time. There were several changes quite early on I think, or maybe not early on but under Stephen Foreshew-Cain, our second director, we went to having female representation on every interview panel, which I think the people team have stats that show that that actually increased the amount of, at least people accepting job offers, or giving job offers I think it was, and then as well as making the commitment of not to speak at events that are male dominated, so making sure that women are represented on panel discussions or in the conference in general.
It was quite nice to have that commitment quite early on from our senior management to improve women’s opportunity in these panels as well, so putting women forward to speak at GDS events, rather than having the same people who may have previously spoken anyway and don’t really need the kind of experience or profile raising, so that was quite nice, that was fairly early on in the development of the network I think by engaging with SM team.
Angus Montgomery:
Liz Lutgendorff:
Angus Montgomery:
Rosa Fox:
When I found out about the Women’s Network, I think it was probably through the inspirational speaker series, so I think that’s how I probably heard that it was in existence and, yes, and then I started going to meetings and things from there.
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
I remember my first few days just seeing things like rainbow flags all over the place and stuff like that. Having come from an environment that I thought was quite inclusive to one that was really, really obviously inclusive was really amazing. Did you find something similar, or how do you feel about-?
Rosa Fox:
Angus Montgomery:
Liz Lutgendorff:
I think there’s a difference between joining and thing and you’re like, “There’s this thing, and that’s wonderful and I’ll participate and go to the things,” but it takes an extra level of personal courage and political capital to be, “I’m also going to be the annoying person who raises the thing that has upset the group,” and being that front person to say, “This wasn’t appropriate,” or putting on a controversial talk if we want to do that, or something like that.
And again, I think when it ebbs and flows is when people have left and were doing that role and there’s a vacuum to replace it, or you’re just really busy, work in GDS ebbs and flows as well, and so if you feel you have the time and energy and you’re not afraid of doing that, like get involved, we need you, we always need you. Don’t feel like you’re going to step on people’s toes. Just say, “I’d really like to help.” What would you like me to do? This is what I’m interested in.” They will love you for it.
No one will think you’re butting in or being mean or trying to take over, it’s we just need the help. We’re all working every day, we have holidays, we have good days and bad days and so anyone who can pick up the slack is completely 100% absolutely welcome to get involved.
Rosa Fox:
Angus Montgomery:
Liz Lutgendorff:
I think the hiring practices have gotten a lot more slicker. We definitely have more women involved in the workplace, and in senior positions. We have now the time to do the network things. I think at the very beginning it was just like, “Let’s get stuff over the line, oh my God,” so busy, so stressful, and so it’s mellowed in the sense that we have the time, people aren’t expected to be heroes and just constantly deliver and deliver and deliver.
So in that way I think it’s a much better workplace, especially for people who want to be involved in something but have kids, or have caring commitments, or are reservists, or whatever, that you don’t feel like you’re letting the team down if you can't spend 100% time delivering the thing, you can take that time out to help make the workplace better. I think on aggregate it has become better.
Rosa Fox:
I think what kind of world do we live in where these people have been told that they don’t have anything to say, so to see people go from…And it’s not their ability that’s the problem, it’s the lack of confidence, and to see people go from these fears to then to see them present at the end and go on to speak at conferences and do all these things, and I think having underrepresented people out there speaking, having a voice, is so important and it’s so inspirational to others as well. Things like that I find really, yes, really inspiring.
Liz Lutgendorff:
Coming to work for GDS must be lovely for some people because I know coming from another job that you don’t have that, right, it’s kind of like it’s a terrible workplace, not everyone hates each other but there are cliques and stuff like that, and it’s genuinely amazing to have such support here and I think, I don’t if it’s unique, I don’t know if other teams across civil service experience this, but when people leave the thing that is common to everyone leaving is like, “I don’t know why I’m leaving, this is truly amazing and I’ve never worked with nicer people in my life. I’ve learned so much from everyone.” I think even if we change, in whatever ways we change as an organisation, as long as that stays true I think GDS will always be an amazing place to work.
Angus Montgomery:
Rosa Fox:
I suppose the public speaking workshops, so training and mentoring, there’s a training and mentoring group, they had a launch of a mentoring, I want to say ‘service’, but that’s not the word, mentoring scheme here at GDS, so that’s basically pairing women with mentors to help them with questions to do with career progression and advancing their careers. Yes, that’s something exciting that’s happened.
I remember the previous network did something called ‘reverse mentoring’. When I started GDS, I think it was two months after I joined I did that, and I was reverse mentoring Alex Holmes who was the COO at the time. That was really interesting because I think – so at the time when I thought of a COO, I think of this superhuman, like Mark Zuckerberg or Bill Gates, or someone like that, so to actually be able to regularly talk to the COO of the company you work at is really inspiring because you find out from them how they got to that point. Also, it makes you realise that maybe it’s not completely unattainable, which is really positive. Yes, things like that.
What else have we had? Things like having diverse interview panels is another thing. This is quite an interesting one, so the previous people that were in charge of the Women’s Network managed to get lots of the fixed term appointment contracts to be made permanent, because obviously if you’re going on maternity leave and your contract runs out you don’t have that job security. I think, yes, pushing things forward like that has been really good.
Angus Montgomery:
Rosa Fox:
It became I suppose the kind of sci-fi hacker image started. I suppose, I don’t know, women must have just got slowly pushed out. I mean, I don’t think the numbers have improved much since the eighties, which is such a shame. I think a lot of it is how we’re conditioned from a young age. Girls, partly I think it’s girls are not really taught to take risks and things in the way that boys are, you know, “Boys will be boys, girls shouldn’t play in the mud,” that kind of thing. With programming, it does take a lot of grit and determination at first. You have to get comfortable with making mistakes because you break things all the time, things aren’t going to work, you have to sit there for hours trying to get… Like you’ve missed out a bracket and then you realise and then your code works. Things like that. I think maybe that’s part of it. Another thing is maybe it’s got this kind of geeky image, maybe it’s not considered cool to programme computers, and if you’re a girl and you’re at school maybe you’re more interested in trying to fit in with your friends. Maybe it does stem from that age.
I think also girls are just told that they can't do it. I’ve heard of – I knew someone who was studying computing A level quite a long time ago now at school, and they basically said, well, her tutor just constantly put her down. They had an anonymous test score announcement and someone had scored really highly, and they were like, “Put up your hand, who do you think this was?” It was her, so she was constantly put down but then she would get good grades. I think, yes, if you’re told that you’re not going to be good at something and then the opportunities aren’t there then… Yes.
Angus Montgomery:
Liz Lutgendorff:
Some place within GDS you have those structures and places that allow you to rise but GDS is civil service, not a lot of people know that there are tech opportunities in the civil service, still, even though there in GDS, there are loads of digital teams within many government departments who will offer you that support, and so until that changes across a lot of the tech sector I don’t know if it will improve.
The same with being in a senior role, if you’re not seen as constantly going for that then you’re not going to rise either, and putting yourself out there. If you want to go on leave to have a child or something then that’s going to hold you back. There is enough research that says that’s a big problem.
I think as well, you have to be quite vocal, you need to have, maybe not even vocal but just have that aim and relentlessly pursue it. I don’t think a lot of people are raised like that, like Rosa said. I was not raised like that. My mum was born in the Netherlands and she did a mathematics degree in the 1960s, or something, and she only could become a teacher, that was her only option at that time and so when I was raised my mum was like, “You can do whatever you want.” I changed my mind every five minutes. She was like, “Doesn’t matter, just work for it.” Typical kind of very Dutch approach to things. “Work for it and you do it.”
So I grew up with a very different perception of I can literally do everything. Which has made me probably more mouthy than I should be, but at the same time when I’m in the workforce I know that I am on average probably a lot more argumentative than most of my female colleagues, but on par with my male colleagues because I don’t really see that difference, because that’s how I was raised. Unless you’re getting that support probably from a young age you’re not going to be like that.
Even growing up through high school and university I was always like, “I’m going to do public speaking. I’m going to do this, I’m going to do that.” My parents were all supportive; they never said I couldn’t do anything. You need a lot of support from a lot of different angles to be able to get to that position and to fight for that position. Probably disproportionate to the people who are male and getting those positions because it’s kind of expected.
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
I’d say to be a good ally, firstly I think it’s recognising your biases. I think calling out bad behaviour and setting a good example. Also I think if a woman tells you that they think something is sexist or they think that something is harassment then it probably is. I find it stressful when people try and undermine someone’s opinion on something like that. I think if someone tells you this is sexist it probably is, stop doing it kind of thing.
Liz Lutgendorff:
The other things is always carefully think about what you’re saying in these things, because you get a lot of flaky, qualitative behaviour sort of thing. So like women will be more strident or they will be more argumentative, but men never get those descriptions in reviews and things like that, and so if you’re on the receiving end of that, like if you’re a manager and you are getting that feedback from someone, not even just a woman but anyone who is an underrepresented minority, to really drill down into it, like what exactly was the thing.
You get a lot of second hand, “I didn’t really like the way they constructed that email.” It’s a perfectly innocuous email, they’ve just kind of that unconscious bias has crept in. So every time there is some sort of unqualified or vague piece of feedback that is especially about behaviour, drill down into it, examine it, see if there is some bias at play.
Women and underrepresented groups always get hit with that stuff, whereas a lot of men don’t. It can really hold people back. These sorts of things really affect women quite strongly because it’s like, “I thought I was being a good team member, communicating, getting all my stakeholders involved,” all these sorts of things. It just throws people for a loop.
This is more from all my union experience but it’s so tough to get good, practical, delivery focused reviews. It’s like, “Yes, they delivered this thing, it was really well done,” all that sort of stuff, so give good, evidenced feedback for people. That will help them career wise more so than probably anything else that you could do for them. Or if they need help with something be very thorough, help them through the problem, build their confidence while you’re solving that problem, but just be there, be supportive, be un-judgemental and just help them in small ways to progress.
Angus Montgomery:
Liz Lutgendorff:
Rosa Fox:
Liz Lutgendorff:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Liz Lutgendorff:
I think because it’s so un-judgemental in terms of where we work and that you won't be disappointing your team if you leave for four months to spend that quality time with your child that more men will take it here. I know so many men who have taken shared parental leave with GDS and it’s just great, you get to have that time. I’m not a parent, I don’t know what it’s like but I imagine it must be nice not to have two weeks and have to go back and have a newborn in your house. To be able to take that time and become a parent must be really nice.
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Liz Lutgendorff:
Angus Montgomery:
5
11 ratings
Liz Lutgendorff and Rosa Fox from the GDS Women's Network talk about why the network was set up, what it does and discuss wider issues of inclusion and diversity.
-----------
A full transcript of the episode follows:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
But before we go into that, I was hoping you could tell me a little bit about yourselves and how you ended up at GDS and what you do. Liz, if you could let me know, how long have you been at GDS and what do you do here?
Liz Lutgendorff:
Angus Montgomery:
Liz Lutgendorff:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Liz Lutgendorff:
Angus Montgomery:
Rosa Fox:
Liz Lutgendorff:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Liz Lutgendorff:
Rosa Fox:
Liz Lutgendorff:
It started as I think as a lot of just email, talking about things that were happening, not really any huge, formal structure that we have now, and then over time it become more formalised. We were like, “What do we want? What kinds of goals do we want to achieve?” And so we did some more events. We weren’t really quite active in changing policy yet, that’s come more with the formal re-launch
Angus Montgomery:
Liz Lutgendorff:
Yes, it was mainly a recognition that we didn’t have this and we recognised the imbalance in the workplace at the time. There were several changes quite early on I think, or maybe not early on but under Stephen Foreshew-Cain, our second director, we went to having female representation on every interview panel, which I think the people team have stats that show that that actually increased the amount of, at least people accepting job offers, or giving job offers I think it was, and then as well as making the commitment of not to speak at events that are male dominated, so making sure that women are represented on panel discussions or in the conference in general.
It was quite nice to have that commitment quite early on from our senior management to improve women’s opportunity in these panels as well, so putting women forward to speak at GDS events, rather than having the same people who may have previously spoken anyway and don’t really need the kind of experience or profile raising, so that was quite nice, that was fairly early on in the development of the network I think by engaging with SM team.
Angus Montgomery:
Liz Lutgendorff:
Angus Montgomery:
Rosa Fox:
When I found out about the Women’s Network, I think it was probably through the inspirational speaker series, so I think that’s how I probably heard that it was in existence and, yes, and then I started going to meetings and things from there.
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
I remember my first few days just seeing things like rainbow flags all over the place and stuff like that. Having come from an environment that I thought was quite inclusive to one that was really, really obviously inclusive was really amazing. Did you find something similar, or how do you feel about-?
Rosa Fox:
Angus Montgomery:
Liz Lutgendorff:
I think there’s a difference between joining and thing and you’re like, “There’s this thing, and that’s wonderful and I’ll participate and go to the things,” but it takes an extra level of personal courage and political capital to be, “I’m also going to be the annoying person who raises the thing that has upset the group,” and being that front person to say, “This wasn’t appropriate,” or putting on a controversial talk if we want to do that, or something like that.
And again, I think when it ebbs and flows is when people have left and were doing that role and there’s a vacuum to replace it, or you’re just really busy, work in GDS ebbs and flows as well, and so if you feel you have the time and energy and you’re not afraid of doing that, like get involved, we need you, we always need you. Don’t feel like you’re going to step on people’s toes. Just say, “I’d really like to help.” What would you like me to do? This is what I’m interested in.” They will love you for it.
No one will think you’re butting in or being mean or trying to take over, it’s we just need the help. We’re all working every day, we have holidays, we have good days and bad days and so anyone who can pick up the slack is completely 100% absolutely welcome to get involved.
Rosa Fox:
Angus Montgomery:
Liz Lutgendorff:
I think the hiring practices have gotten a lot more slicker. We definitely have more women involved in the workplace, and in senior positions. We have now the time to do the network things. I think at the very beginning it was just like, “Let’s get stuff over the line, oh my God,” so busy, so stressful, and so it’s mellowed in the sense that we have the time, people aren’t expected to be heroes and just constantly deliver and deliver and deliver.
So in that way I think it’s a much better workplace, especially for people who want to be involved in something but have kids, or have caring commitments, or are reservists, or whatever, that you don’t feel like you’re letting the team down if you can't spend 100% time delivering the thing, you can take that time out to help make the workplace better. I think on aggregate it has become better.
Rosa Fox:
I think what kind of world do we live in where these people have been told that they don’t have anything to say, so to see people go from…And it’s not their ability that’s the problem, it’s the lack of confidence, and to see people go from these fears to then to see them present at the end and go on to speak at conferences and do all these things, and I think having underrepresented people out there speaking, having a voice, is so important and it’s so inspirational to others as well. Things like that I find really, yes, really inspiring.
Liz Lutgendorff:
Coming to work for GDS must be lovely for some people because I know coming from another job that you don’t have that, right, it’s kind of like it’s a terrible workplace, not everyone hates each other but there are cliques and stuff like that, and it’s genuinely amazing to have such support here and I think, I don’t if it’s unique, I don’t know if other teams across civil service experience this, but when people leave the thing that is common to everyone leaving is like, “I don’t know why I’m leaving, this is truly amazing and I’ve never worked with nicer people in my life. I’ve learned so much from everyone.” I think even if we change, in whatever ways we change as an organisation, as long as that stays true I think GDS will always be an amazing place to work.
Angus Montgomery:
Rosa Fox:
I suppose the public speaking workshops, so training and mentoring, there’s a training and mentoring group, they had a launch of a mentoring, I want to say ‘service’, but that’s not the word, mentoring scheme here at GDS, so that’s basically pairing women with mentors to help them with questions to do with career progression and advancing their careers. Yes, that’s something exciting that’s happened.
I remember the previous network did something called ‘reverse mentoring’. When I started GDS, I think it was two months after I joined I did that, and I was reverse mentoring Alex Holmes who was the COO at the time. That was really interesting because I think – so at the time when I thought of a COO, I think of this superhuman, like Mark Zuckerberg or Bill Gates, or someone like that, so to actually be able to regularly talk to the COO of the company you work at is really inspiring because you find out from them how they got to that point. Also, it makes you realise that maybe it’s not completely unattainable, which is really positive. Yes, things like that.
What else have we had? Things like having diverse interview panels is another thing. This is quite an interesting one, so the previous people that were in charge of the Women’s Network managed to get lots of the fixed term appointment contracts to be made permanent, because obviously if you’re going on maternity leave and your contract runs out you don’t have that job security. I think, yes, pushing things forward like that has been really good.
Angus Montgomery:
Rosa Fox:
It became I suppose the kind of sci-fi hacker image started. I suppose, I don’t know, women must have just got slowly pushed out. I mean, I don’t think the numbers have improved much since the eighties, which is such a shame. I think a lot of it is how we’re conditioned from a young age. Girls, partly I think it’s girls are not really taught to take risks and things in the way that boys are, you know, “Boys will be boys, girls shouldn’t play in the mud,” that kind of thing. With programming, it does take a lot of grit and determination at first. You have to get comfortable with making mistakes because you break things all the time, things aren’t going to work, you have to sit there for hours trying to get… Like you’ve missed out a bracket and then you realise and then your code works. Things like that. I think maybe that’s part of it. Another thing is maybe it’s got this kind of geeky image, maybe it’s not considered cool to programme computers, and if you’re a girl and you’re at school maybe you’re more interested in trying to fit in with your friends. Maybe it does stem from that age.
I think also girls are just told that they can't do it. I’ve heard of – I knew someone who was studying computing A level quite a long time ago now at school, and they basically said, well, her tutor just constantly put her down. They had an anonymous test score announcement and someone had scored really highly, and they were like, “Put up your hand, who do you think this was?” It was her, so she was constantly put down but then she would get good grades. I think, yes, if you’re told that you’re not going to be good at something and then the opportunities aren’t there then… Yes.
Angus Montgomery:
Liz Lutgendorff:
Some place within GDS you have those structures and places that allow you to rise but GDS is civil service, not a lot of people know that there are tech opportunities in the civil service, still, even though there in GDS, there are loads of digital teams within many government departments who will offer you that support, and so until that changes across a lot of the tech sector I don’t know if it will improve.
The same with being in a senior role, if you’re not seen as constantly going for that then you’re not going to rise either, and putting yourself out there. If you want to go on leave to have a child or something then that’s going to hold you back. There is enough research that says that’s a big problem.
I think as well, you have to be quite vocal, you need to have, maybe not even vocal but just have that aim and relentlessly pursue it. I don’t think a lot of people are raised like that, like Rosa said. I was not raised like that. My mum was born in the Netherlands and she did a mathematics degree in the 1960s, or something, and she only could become a teacher, that was her only option at that time and so when I was raised my mum was like, “You can do whatever you want.” I changed my mind every five minutes. She was like, “Doesn’t matter, just work for it.” Typical kind of very Dutch approach to things. “Work for it and you do it.”
So I grew up with a very different perception of I can literally do everything. Which has made me probably more mouthy than I should be, but at the same time when I’m in the workforce I know that I am on average probably a lot more argumentative than most of my female colleagues, but on par with my male colleagues because I don’t really see that difference, because that’s how I was raised. Unless you’re getting that support probably from a young age you’re not going to be like that.
Even growing up through high school and university I was always like, “I’m going to do public speaking. I’m going to do this, I’m going to do that.” My parents were all supportive; they never said I couldn’t do anything. You need a lot of support from a lot of different angles to be able to get to that position and to fight for that position. Probably disproportionate to the people who are male and getting those positions because it’s kind of expected.
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
I’d say to be a good ally, firstly I think it’s recognising your biases. I think calling out bad behaviour and setting a good example. Also I think if a woman tells you that they think something is sexist or they think that something is harassment then it probably is. I find it stressful when people try and undermine someone’s opinion on something like that. I think if someone tells you this is sexist it probably is, stop doing it kind of thing.
Liz Lutgendorff:
The other things is always carefully think about what you’re saying in these things, because you get a lot of flaky, qualitative behaviour sort of thing. So like women will be more strident or they will be more argumentative, but men never get those descriptions in reviews and things like that, and so if you’re on the receiving end of that, like if you’re a manager and you are getting that feedback from someone, not even just a woman but anyone who is an underrepresented minority, to really drill down into it, like what exactly was the thing.
You get a lot of second hand, “I didn’t really like the way they constructed that email.” It’s a perfectly innocuous email, they’ve just kind of that unconscious bias has crept in. So every time there is some sort of unqualified or vague piece of feedback that is especially about behaviour, drill down into it, examine it, see if there is some bias at play.
Women and underrepresented groups always get hit with that stuff, whereas a lot of men don’t. It can really hold people back. These sorts of things really affect women quite strongly because it’s like, “I thought I was being a good team member, communicating, getting all my stakeholders involved,” all these sorts of things. It just throws people for a loop.
This is more from all my union experience but it’s so tough to get good, practical, delivery focused reviews. It’s like, “Yes, they delivered this thing, it was really well done,” all that sort of stuff, so give good, evidenced feedback for people. That will help them career wise more so than probably anything else that you could do for them. Or if they need help with something be very thorough, help them through the problem, build their confidence while you’re solving that problem, but just be there, be supportive, be un-judgemental and just help them in small ways to progress.
Angus Montgomery:
Liz Lutgendorff:
Rosa Fox:
Liz Lutgendorff:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Liz Lutgendorff:
I think because it’s so un-judgemental in terms of where we work and that you won't be disappointing your team if you leave for four months to spend that quality time with your child that more men will take it here. I know so many men who have taken shared parental leave with GDS and it’s just great, you get to have that time. I’m not a parent, I don’t know what it’s like but I imagine it must be nice not to have two weeks and have to go back and have a newborn in your house. To be able to take that time and become a parent must be really nice.
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Angus Montgomery:
Rosa Fox:
Liz Lutgendorff:
Angus Montgomery: