What's it like reporting to Warren Buffett? Well, our next guest, Susan Jacques, tells us. She reported to him directly for over 20 years as the CEO of one of the Berkshire Hathaway portfolio companies before becoming the global CEO of the Gemological Institute of America (GIA) headquartered off PCH in Carlsbad, California. Susan shares with us the leadership lessons she learned from him and brought with her to role at GIA. She gives us a fascinating look inside the diamond, gem and jewelry industry and how technology like blockchain and AI is transforming its mission into the future.