In this episode, Tom talks with Lucy Barkas, Leadership Coach and author of “Leader X”

Exploring the various generations in the apprenticeship sector and how improved understanding can support the apprenticeship and EPA process.

Lucy discusses how, after a successful career in the energy industry understanding human behaviours, values and beliefs affects individual approaches and how to deal with the potential negative impact of EPA failure.

Lucy and Tom explore the mixture of generations, which make up inter-apprenticeship generations and how, for example, Baby Boomers and Gen Z may interact during an End Point Assessment.

Lucy discusses the “DISC” approach to building and understanding relationships, supporting individuals to diagnose the blocks and barriers, looking at some of the root cause of all in the workplace, which often boils down to behaviours and relationships.