The so-called "Gen Z stare" describes a blank, expressionless facial response given by members of Generation Z (typically born between 1997 and 2012) in situations where verbal communication would be more common, particularly in customer service.

This stare is gaining mainstream media attention and is often perceived as rude by older generations, while Gen Z users on platforms like TikTok view it as a coping mechanism or a sign of disbelief, disinterest, or a “buffering” pause.

Potential causes explored include increased social anxiety from pandemic-era isolation, a preference for online communication over in-person small talk, and a desire for authenticity rather than "fake" pleasantries in interactions.

Counselors working with Gen Z note their struggles with social skills and interpersonal relationships, often recommending therapy techniques like DBT and CBT to address anxiety and improve communication, emphasizing the need for counselors to be authentic, tech-aware, and adaptable in their approach.

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