Jerry Fritz, Corporate Trainer, returns to talk about developing a successful “WOW” customer service strategy for your small business.
IN THE NEWS
The High Cost of Saving a Failing Business
When small firms file for bankruptcy protection, the cost is often $100,000 to $300,000, and sometimes twice that.  For small businesses facing bankruptcy, the path to a fresh start isn’t cheap.
FINAL THOUGHTS
The 6 Best Industries You've Never Heard of
 
 Sometimes the key to identifying a market opportunity requires looking where everyone else isn't.  

GENERATING WOW – STRATEGY

Getting Down to Business® with David Weatherholt Broadcast Saturday’s 9-10 am (AKDT) 95.50 FM & AM 1020 KOAN Anchorage - Stream: www.1020koan.com/or www.waconsult.com.  Join Getting Down to Business® on Facebook or join Dave’s LinkedIn group and follow Dave on Twitter at WAConsult.

Business

Investing

Careers

Management & Marketing

Business News

Shopping

News

Garry Smith, President of American Popcorn Company, dba Jolly Time Popcorn talks about his family business.  For over 100 years this company its employees and suppliers have bought us great popcorn.  Listen to their business story.
IN THE NEWS 
Why Cash Is Pouring Into Small Companies
 
The SEC's new fundraising rules for private companies are scarcely three weeks old, but already they're helping entrepreneurs raise the cash they need. New rules for raising money are already having a big impact on some small companies.

100 YEARS OF POPPIN FUN

The really hard part about financial projections estimating sales.  It is much easier to estimate expenses but it is vital to understand all expenses both fixed and variable and what it teaches you about your potential business.  Listen as Dave takes you on a journey through business expenses.    
EMPIRE OF WEALTH 
 
Successfully managing the financial demands of war determines who will win.  The American Civil War pitted the manufacturing based northern economy against an agricultural based southern economy.  The key to financing was tapping what Dave calls the “non-accredited” investor .  Listen as Dave talks about how the war was financed. 

THE ART OF BUSINESS PLANNING – MORE NUMBERS

Author James Glenn Reynolds talks about why he wrote his book presenting the theory that history repeats itself.  He feels that we are in a time, politically, similar to the 1850’s.  Listen and find out why.  
IN THE NEWS 
A Radical, New Way to Interview Job Candidates
 
What happens before an interview can be far more important than what happens during one.  Here is a radical, new way to interview candidates. 

THE LAST ELECTION

Most small business owners do not have the resources to manage their social media outreach.  Michael Perry, Founder & CEO of KIT CRM, Incorporated tells Dave and his listeners about how technology can leverage resources to wring profits out of social media.   
EMPIRE OF WEALTH 
 
Our economic system predates the formation of the U.S.  The Revolutionary War was a financial event separating the colonies from their colonial master without changing the economic system.  Listen as Dave talks about how the war was financed. 

DIGITAL MARKETING ASSISTANT

Dr Ivan Misner, Founder/Chairman of BNI® talks about starting and growing a networking organization with over 7,000 chapters in 58 countries.  Great story about how Misner practically invented modern business networking.    
IN THE NEWS
SMALL BUSINESS OPTIMISM RISES IN MAY, YET NOTHING TO WRITE HOME ABOUT
 
SMALL BUSINESS OPTIMISM LEVEL IS FINALLY BACK TO A NORMAL LEVEL.  The Index of Small Business Optimism increased 1.4 points to 98.3 in spite of 5 months of lousy growth. 

GENERATING WOW – STRATEGY

Download our free app to listen on your phone