Access-led documentaries are all the rage, with viewers hooked to the “behind the scenes” view of airlines, hospitals, magazine houses, retailers, schools and call centers. Producers are now taking it a step further, accessing trickier territories such as a courtroom for a murder trial or dealing with bolder issues such as paedophilia. Creating these shows is about trust and building relationships, with both contributors and institutions. What’s the best approach and what are the challenges? What if a relationship breaks down during the process? How should sensitive or difficult subject matter be handled both during production and on screen?

The panel includes Nick Holt, Olivia Lichtenstein, Dan Reed, and James Rogan. Chaired by Lorraine Heggessey. Recorded at BAFTA 195 on 9 May 2015.