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CX Today's Charlie Mitchell introduces a demo of Zendesk's new generative AI solutions for contact center agents - live and virtual.

He then speaks to Teresa Anania, SVP of Customer Experience at Zendesk, to dive deeper into new tech.

In doing so, they consider:

• The customer response to the new GenAI solutions 
• How easy are they to deploy?
• The security precautions Zendesk has taken 
• More benefits of the technology 
• What comes next? 

Learn more about Zendesk's new GenAI capabilities by visiting Zendesk here.

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