“Well, hello again, it’s George Carlin, and now we’re talking about the seven dirty words of conversational AI. You know, I’ve always had a way with words, and I’m not afraid to tackle tough topics. So, here are the seven dirty words of conversational AI:

Garbage in, garbage out

This phrase refers to the fact that if you put bad data into an AI system, you’ll get bad results. It’s a reminder that AI systems are only as good as the data they’re trained on.

Bias

AI systems can pick up biases from the data they’re trained on, and this can lead to unfair or discriminatory results.

Black box

This refers to the fact that many AI systems are so complex that it’s hard to understand how they’re making decisions.

Overfitting

This is a technical term that refers to when an AI system is too closely trained on a specific dataset, and as a result, it doesn’t generalize well to new data.

Underfitting

This is the opposite of overfitting. It refers to when an AI system is too generalized and doesn’t capture the nuances of the data it’s trained on.

Echo chamber

This is a phenomenon where AI systems can reinforce our existing biases by only showing us content that we already agree with.

Privacy

As AI systems become more sophisticated, there are concerns about how they’re collecting and using our personal data. We need to be mindful of the privacy implications of conversational AI.”

And in the spirit of solutions rather than challenges, here is how Voicify addresses each of the ‘7 dirty words of conversational AI.’

To combat the issue of “garbage in, garbage out,” Voicify allows data cleansing processes and algorithms to be executed by customers to ensure that the data used to train their AI models is accurate and represents the subject matter.

To address the issue of bias, Voicify employs a diverse set of data and works proactively to identify and mitigate any biases in AI models. This includes using techniques like adversarial training and fairness metrics to reduce bias.

To combat the issue of the “black box,” Voicfy’s user interface provides insights into how the AI models is making decisions, heavily influenced by your administration.

To address the issues of overfitting and underfitting, Voicify uses techniques like regularization and hyperparameter tuning to ensure that their models are correctly calibrated and generalize well to new data.

To combat the issue of the “echo chamber,” Voicify allows our customers to employ strategies to expose users to a diverse set of content and avoid reinforcing existing biases.

To address the privacy issue, Voicify implements strong data privacy and security measures, including encryption and restricted access controls, to protect users’ data. Voicify is also transparent about our data collection and usage practices to provide users with control over their data.

In short, when any business begins its conversational AI program choosing a platform that allows for administration for extensibility and efficacy is critical. Too many platforms box their customers into a single way of managing the solution. Voicify was built for businesses that need to be nimble and are planning to grow over time.

Please subscribe to our monthly newsletter if you’d like to keep up with the work Voicify is doing and our most current content and events. If you have questions about how Voicify can help you deliver custom voice experiences, please don’t hesitate to contact us for a no-cost, no-commitment conversation.

We’re here to help and believe in the power of conversation.

Platform

Channel Distribution

Global Scale

Headless Voice CMS

Cloud Voice CMS

Voice Media Manager

Voice Personalization

Security & Privacy

Voicify Integrations & Customization

Voicify Modules

Supported Integrations

Voice Analytics

All Features

Solutions

For IT & Developers

Media & Advertising

Sports & Entertainment

Retail

CPG

Restaurants & Hospitality

Travel

Government

Utilities

Healthcare

Financial Services

Higher Education

Resources

Knowledge Center◹

Articles

Agency Partners

Events

Company

Privacy Policy

Careers

Helpful Links

The Modality Framework

Google Actions

Bixby Capsules

DialogFlow

Chatbot Platforms

Conversational AI

Conversation Maturity Model

Video Demonstrations

Voicify Feature Friday Videos

Voice Apps & Voice Assistants

Alexa Routines & Alexa Skills

Chatbots

Voicify | 175 Portland St | 4th Floor | Boston | MA | 888-910-6525

Copyright © Voicify, LLC. 2021. All rights reserved.

Voicify Conversation Experience Platform™

Voicify Voice Content Management System™

The post George Carlin (aka Chat GPT) identifies the 7 dirty words of conversational AI appeared first on Voicify.