Today, we talk with Kerry O’Brien.  Kerry is an expert in how people learn.  He’s also a podcaster and public speaker devoted to helping people build new skills and strong teams.   You’re going to leave this conversation with new ideas on how to ignite engagement in your customers, your teams and the people around you.

We talk about the misconceptions about Gen-X, Gen-Z and millennials; and that the one thing that never changes is the science behind how people learn.  If we can let that be our compass, we engage people as individuals and give everyone the choice to learn in a way that works for them. 

We also talk about virtual teams, and that the #1 thing most of them are missing - trust.  It doesn’t happen as easily when we’re apart, so Kerry talks about how we can create micro-opportunities to build this trust in one another over time.

Finally, we talk about the fear of failure.  We share embarrassing fails from our early childhood, how those held us back for years, and how nobody gives a shit but us.

There are also some Easter eggs here for any Radiohead or Weezer fans out there.  This episode’s got it all.

Connect with Kerry
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How'd You Learn To Podcast 

Takeaways

• We don’t need fewer meetings, we need smarter meetings.
• The #1 thing virtual teams need to be effective is trust.
• We build trust organically when we’re physically together.  When we’re virtual, it takes work.
• Deep work sessions, time blocking and holding each other accountable are ways to build trust in virtual teams.
• Gen-Z, millennials, boomers - they’re not as different as people think.  The way people learn doesn’t change.  What changes is how people prefer to engage.
• Learning styles like auditory, virtual, and physical - they also don’t matter as much as people think.  
• How you deliver your message - a podcast, blog, post or video will change how the content is interpreted by your audience.  
• You can’t simply take the same content and deliver it in different ways because it changes.  
• Fear of failure can hinder learning, but reframing it as an opportunity for growth can lead to amazing achievements. Childhood experiences can have a lasting impact on personal development.
• Understanding what good enough looks like can help set realistic expectations and maintain motivation.

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Connect with Bob Mathers
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