In this chat…On the show today, Bill Black joined us to talk about the work they do to support IT service firms in getting things set up right the first time.  So often business leaders jump to launch cool systems and software but don't think through the use cases and the setup and often dump the functionality because it "doesn't work as advertised".  Bill and his team help Managed Service Providers work through those issues with an attitude of "give first".

Website: FocusPlanit
LinkedIn: FocusPlanit

Learn more by reading this episode's blog post.