Mass General Brigham's Workday training program went live last week. In addition to supporting managers and employees, numerous resources, such as job aids, simulations, interactive demonstrations, eLearning in HealthStream, and more, are available for the functional areas of HR, Finance, Supply Chain, and Research Management. For further details, please visit the⁠ Business Excellence Vitals page for Training⁠.

Mass General Brigham's Workday training goes live on Monday, October 21st. Numerous resources, such as job aids, simulations, interactive demonstrations, eLearning in Healthstream, and more, will be available for all employees and managers. Managers will have the option to register for live sessions after the self-guided learning has been completed.

For more information, visit the BEx Training Vitals page.

Beeline will be Mass General Brigham's new Extended Workforce Management System. This will be the centralized record management system for extended workers, formerly known as POIs and non-employees - a critical aspect of our workforce population. Beeline will be MGB's single source of truth for extended workforce management, decreasing manual entry work, providing consistent policies, and improving the experience for MGB managers and extended workers. It will also enhance MGB's reporting capabilities in conjunction with Workday, allowing the organization to view reports that cover the entirety of the workforce.

For more information, visit the Beeline Vitals page.

Even if you've completed training once, it can be hard to remember how to do one-off tasks in technology. Mass General Brigham's solution is Opus for just-in-time learning needs. Opus provides MGB employees with on-screen support for completing tasks in Workday and UKG by offering job aids, simulations, and interactive demonstrations right in the application. It aims to enhance an employee’s training experience with just-in-time support, accessible via a web advisor lightbulb icon in your internet browser toolbar. Workday job aid resources and all training will be available to MGB employees starting October 21, 2024, with full access by January 1, 2025.

For more information, visit the BEx Training Page.

Founded in the spring of 2022, the Business Excellence Equity Champions consist of BEx project team members from the functional areas of Finance, Human Resources, Supply Chain, and Research. Their purpose is to apply the lens of Diversity, Equity, and Inclusion to their functional areas as we design, build, and implement Workday for all of Mass General Brigham.

For more information on the Business Excellence program, visit the BEx Vitals intranet site.

In this episode, we revisit the topic of what employees and managers need to do to be ready for Workday to go live at Mass General Brigham. The focus for part two is what employees and managers need to do day one and week one in our new technology, and shortly thereafter. The more prepared we are for the new world of work, the more we will all be able to focus our efforts for training, and making sure we have as smooth a transition as possible in the new year.

For more information on all things Business Excellence, visit the BEx Vitals site.

What should employees and managers do to be ready for go-live? As we start fall with an eye towards our January 1 go-live date in Workday, the organizational readiness team returns to the essentials with part one of two, covering what employees and managers need to do to be ready for go-live. Part two will cover what employees and managers can expect to do at and beyond go-live. Our goal is to make sure our people understand what is most needed - and decreasing pressure wherever possible - while directing them to additional resources.

For more information, visit the Business Excellence Vitals site.

People managers play an important role in the Workday experience, especially as many actions in Workday are tied to the manager-employee relationship. In this episode, we walk through a summary of the workflows and processes related to the manager experience in the new system, as well as the supports and resources in place to ensure our managers are able to focus on what matters most: leading people and work to achieve our collective mission.

For more information on the topic, review the ⁠Workday in 30 session⁠, Reporting Structures and the Role of the Manager, hosted on the ⁠Business Excellence Vitals site⁠.

Being an Empowered learner means taking steps to move from reacting to change to preparing for change. It also means understanding that learning takes repetition, practice, and time to digest. The Organizational Readiness team created a micro video series to explain how to become an Empowered learner by providing a learning path for employees and managers. Listen in on a conversation about this series and how it is preparing people for the training pathways for Workday readiness in the fall.

To access the Empowered Learner series, visit the ⁠BEx Vitals site. ⁠

The Business Excellence Organizational Readiness Team created the Change Champion Network to play an integral part in the communications cascade in preparation for systemwide go-lives. The System Change Champion Network was the first group created in 2022. The Functional Change Champion Network was added in 2023 and the Expanded Change Champion Network was added in 2024. Combined, these three networks host more than 1,200 participants and include representation from various roles across the entire Mass General Brigham system. Listen in to get more details on the differences between each network, how to find your local roster, and how you can join the Expanded Change Champion Network!

For more information, visit the Business Excellence Vitals intranet site.