In this episode of the Process Breakdown Podcast, our guest speaker is expert problem-solving and decision-making facilitator Elisabeth Swan. She talks comprehensively about streamlining business processes, a method to reduce waste, and eliminate unnecessary work-related tasks to improve efficiency in the workplace, using her proven DMAIC method. This strategy saved UC San Diego Medical Center four million dollars and is being used in various sectors today.

She explains the process, how to implement it, and shares her all-time favorite process-related and non-process-related books.

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Key Resource List:

* Case Study: “How Lean Six Sigma saved four million at UC San Diego Medical Center,” featuring Lily Angelucci* GoLeanSixSigma.com Resources (blogs, Lean Six Sigma tools, project templates, downloadable guides, webinars and many more )* How to get started with GoLeanSixSigma.com* How Lean Six Sigma Could Make a Huge Difference for Your Business

Show Notes: 

0:10 -> Podcast introduction.

1:00 -> Dr. Weisz shares the best software to use for documenting standard operating procedures (SOPs), making it easy and efficient.

2:03 -> Introduction of guest speaker Elisabeth Swan, the best person to talk to if you want to have a streamlined company and be successful.

3:00 ->The guest speaker talks about two effective problem-solving methods used by Toyota and Motorola that break down a system to reduce deficient and wasteful processes in an organization.

5:10 -> How the company uses belt levels to determine where to start streamlining from. 

6:24 -> Elizabeth talks about her streamlining methodology, DMAIC: A Process that Helped King County Improve Suppliers Record Setup by 52%, Reduced travel expenses approval time by 96%, and saved UC San Diego Medical Center four million dollars. The following time markers cover each part of the DMAIC method:          

8:32 -> D

11:56 ->M

13:12 -> A

17:30 -> I

24:30 -> C

22:10 -> No methodology is perfect and exists without issues. Elizabeth Swan discusses the objection about Six Sigma and how to deal with it. 

26:32 -> Companies that have used the DMAIC method and their results.

*       A pothole repair company*     ...