In this episode of How to Grow Using AI, Machine Learning, and Intelligent Automation, host Nicholas Cole is joined by Cyril Coste, CDO of Digital and Growth.

Join them as they:

• Delve into the digital and GenAI revolution and what that means for customer engagement
• Explain why data privacy and the ethical concerns around the use of GenAI are particularly hard to manage at this point
• Talk about customization and personalization and the limits you should put on your implementation of AI 
• Examine the implications of GenAI on smaller businesses and how it has brought about a paradigm shift
• Shine a light on the future for AI and its potential to specialize in certain tasks
• Consider how best to futureproof your company in this ever-developing business landscape

Cyril Coste is the CDO of Digital and Growth. He is a high-performing digital executive with a strong reputation as a digital expert and thought leader. 
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