Off the Record with Brian Murphy

Getting comfortable with risk: A conversation with Crystal May


Listen Later

It’s often been said that the only constant in life is change. And the mid-revenue cycle is no exception.

As new regulations emerge and new technologies develop, professions get radically transformed—or even erased altogether. The antidote is a commitment to lifelong learning, and embracing the discomfort that accompanies growth.

That describes the mindset of Crystal May, my colleague and a Risk Adjustment Consultant for Norwood.

This program was originally broadcast as a webinar interview but was just too good not to share with a broader audience. So I’m pleased to publish it on the podcast.

On this show we discuss:

  • Crystal’s unique career path that began in transcription, profee coding, and ultimately risk adjustment
  • Her current work including audits of organizational documentation and code assignments
  • Common documentation and coding pitfalls (strokes are a major source of error—hear why)
  • How organizations can use findings from audits to drive continuous learning and improvement
  • MEAT criteria—examples of adequate MEAT criteria (and what happens if you’re MEAT-less)?
  • Getting comfortable with discomfort to grow your skillset and insulate yourself from industry layoffs
  • Our joint heavy metal obsession and recommended bands
  • ...more
    View all episodesView all episodes
    Download on the App Store

    Off the Record with Brian MurphyBy Brian Murphy

    • 4.8
    • 4.8
    • 4.8
    • 4.8
    • 4.8

    4.8

    22 ratings


    More shows like Off the Record with Brian Murphy

    View all
    20/20 by ABC News

    20/20

    11,959 Listeners

    The Daily by The New York Times

    The Daily

    112,489 Listeners

    Up First from NPR by NPR

    Up First from NPR

    56,391 Listeners

    CodeCast | Medical Billing and Coding Insights by Terry Fletcher

    CodeCast | Medical Billing and Coding Insights

    197 Listeners

    Crime Junkie by audiochuck

    Crime Junkie

    368,560 Listeners

    Talk Ten Tuesdays by ICD10monitor

    Talk Ten Tuesdays

    39 Listeners

    The ACDIS Podcast by ACDIS

    The ACDIS Podcast

    55 Listeners

    Monitor Mondays by RACmonitor

    Monitor Mondays

    25 Listeners

    Dateline NBC by NBC News

    Dateline NBC

    47,934 Listeners

    The Mel Robbins Podcast by Mel Robbins

    The Mel Robbins Podcast

    20,478 Listeners

    The Compliance Guy by Sean M. Weiss

    The Compliance Guy

    36 Listeners

    The Jefferson Fisher Podcast by Civility Media

    The Jefferson Fisher Podcast

    8,392 Listeners

    Auditing Antics: Navigating Medical Coding and Auditing by Stephanie Allard Consulting, LLC

    Auditing Antics: Navigating Medical Coding and Auditing

    9 Listeners

    Deadly Engagement by NBC News

    Deadly Engagement

    425 Listeners