Without clients, your business would cease to exist. So naturally, you feel close to clients—grateful, even. But what happens when all those warm & fuzzies that come with being close to a client turns into giving a little too much information?
Clearly Kristen and Stevie love to talk. But when it comes to client meetings and customer service, what’s the policy on spilling the beans? How open should you be with your clients? Even your favorite ones?