In this episode, Nate dishes out a new level of energy when talking about the customer experience and how employees have to love the company first. Aarde and I dive deep with Nate to learn his approach to the CX and leading change. 

Tune in as we share about:
👉 Employees being brand ambassadors 
👉 CX communication
👉 Some of Nate’s top books
👉 The Brand Promise

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