Are you so busy being helpful that you’re failing to protect your own responsibilities?
In this episode of The Gilda Gram Podcast, Dr. Gilda Carle introduces what she calls “over-functioning”—the workplace habit of taking on other people’s problems, deadlines, and responsibilities while your own work suffers.
It often begins with good intentions.
A colleague asks for help. You want to be supportive. You want to be seen as a team player. You don’t want anyone thinking you’re selfish or difficult. So even though you have an important deadline of your own, you stop what you’re doing and rescue someone else.
Then you miss your deadline.
And who pays the price?
You do.
Dr. Gilda argues that professionals must understand the difference between helping others and repeatedly taking responsibility for work that belongs to someone else. Being generous is valuable, but constantly compensating for another person’s lack of preparation can eventually damage your own reputation and performance.
She also explores one of the biggest reasons people struggle to say no: they want to be liked.
According to Dr. Gilda, professionals should be more concerned with being respected, responsible, and dependable than with receiving everyone’s approval.
When additional work comes directly from your boss, however, she recommends a different strategy. Instead of simply adding another assignment to an already overloaded schedule, remind your boss of the existing priorities:
“You asked me to do A, B, and now C. Which one would you like me to do first?”
That puts prioritization back where it belongs while demonstrating that you understand your responsibilities and deadlines.
Dr. Gilda also encourages listeners to examine the motivation behind their over-functioning. Are you genuinely helping? Are you afraid of disappointing someone? Are you avoiding your own work? Or could constantly volunteering for other tasks be a sign that you no longer want to do the job you actually have?
Most importantly, she reminds listeners that saying “no” does not have to be hostile.
Sometimes the most professional response is simply:
“I can’t do that right now. Can we speak later?”
Protecting your time isn't necessarily rejecting another person. It can mean respecting your responsibilities, your employer, yourself—and ultimately the colleague asking for help.
- Over-functioning happens when you repeatedly take responsibility for work that belongs to someone else.
- Helping coworkers should not require sacrificing your own deadlines.
- Wanting to be liked can make it difficult to establish workplace boundaries.
- Professional respect can be more important than universal approval.
- Being a team player does not mean rescuing everyone around you.
- When your boss adds another assignment, ask which existing priority should move.
- Let management decide which competing deadline matters most.
- Constant over-functioning can damage your performance and professional reputation.
- Ask yourself what is motivating your need to take on everyone else’s problems.
- You can say no respectfully without damaging a professional relationship.
🔑 Key Takeaways