Ben isn't well recording this weeks episode, but he still made it happen. It started a conversation about coming into work sick. Would you phone in and cancel the day when you are ill? And how ill do you have to be?

A listener writes in about being shy in giving patients the bad news about disease. They felt like they are too nice and struggle to tell patients. What do Claire and Ben say about this? Do you have anything to add?

They then turn to the topic of NHS appointments and how to work in this system when appointments are short. We all know this is not ideal, but it is some peoples reality. Ben and Claire discuss the avoidance of doubt principle. Disclaimer: Claire and Ben haven't worked in an NHS system, so please look at the avoidance of doubt document for more info. See link below.

B0615-Update-to-avoidance-of-doubt-provision-of-phased-treatments-300621-.pdf

To finish, this episode was recorded on World Mental Health day, so please reach out to friends and colleagues and ask how they are. Let's look out for each other, when dentistry is an industry often known for burnout. Take care of each other