Glen Lucas has niche experience in delivering change management on complex converged security implementations, taking a systematic approach to helping end users with new security solutions. In this episode, Glen and Blair talk about the evolution of the security industry and how it’s led to siloed management of physical and digital ecosystems. They discuss how providers are starting to work together to merge these silos and create better client solutions. They also investigate the elements of the ADKAR Change Management Model and the lack of consideration for change readiness on an individual level. CREDITS Host: Blair Crawford, Co-founder and Managing Director, Daltrey Guest: Glen Lucas, Managing Director, Transformational Change Producer: Dan McHugh WANT MORE IDENTITY NEWS? Read our blog and subscribe to our newsletter www.daltrey.com.au/blog/